Cookie Policy
Understanding How We Use Tracking Technologies
Last Updated: March 15, 2025
What Are Cookies and Tracking Technologies?
Cookies are small text files that websites place on your device when you visit them. Think of them as digital notes that help websites remember your preferences and improve your browsing experience. At Neutraldataframe, we use various tracking technologies beyond traditional cookies, including web beacons, pixel tags, and local storage mechanisms.
These technologies work silently in the background, collecting information about how you interact with our career development platform. They help us understand which courses interest you most, remember your login status, and personalize your learning journey. While some people worry about tracking, we use these tools primarily to enhance your educational experience and provide better service.
Types of Tracking We Use
We categorize our tracking technologies into four main types, each serving specific purposes on neutraldataframe.sbs:
Essential Cookies
These are absolutely necessary for our website to function properly. They enable basic features like secure login, course enrollment, and payment processing. Without these, you wouldn't be able to access your learning dashboard or complete course purchases.
Functional Cookies
These remember your preferences and choices to make your experience more personalized. They store settings like your preferred language, course categories you're interested in, and your learning pace preferences.
Analytical Cookies
We use these to understand how students interact with our platform. They help us identify which course topics are most popular, where students might be struggling, and how we can improve our educational content.
Marketing Cookies
These track your browsing behavior to show you relevant course recommendations and educational content. They help us understand your learning interests and suggest programs that might benefit your career development.
Information We Collect Through Tracking
Our tracking technologies collect various types of information to improve your learning experience. Here's what we typically gather:
Your device information including browser type, operating system, and screen resolution to optimize our platform's display
Pages you visit on neutraldataframe.sbs and how long you spend on each section to understand content engagement
Course interactions such as video completion rates, quiz attempts, and assignment submissions
Search queries within our platform to improve course recommendations and content discovery
Login patterns and session duration to enhance security and user experience
Referral sources to understand how students discover our educational programs
How Tracking Enhances Your Experience
The data we collect through tracking technologies directly improves your learning journey in several meaningful ways. When you return to Neutraldataframe, our system remembers where you left off in your courses, maintains your progress across different devices, and suggests relevant learning materials based on your interests.
For instance, if you frequently access journalism courses, our tracking helps us recommend advanced news reporting techniques or related certification programs. We also use this information to optimize our platform's performance, ensuring faster loading times and smoother video playback for your educational content.
Additionally, tracking helps us identify technical issues quickly. If many students experience difficulties with a particular course module, we can detect this pattern and address the problem promptly, ensuring a better learning experience for everyone.
Data Retention and Storage
We don't keep tracking data indefinitely. Different types of information have different retention periods based on their purpose and legal requirements:
Session Duration
Essential cookies that expire when you close your browser
30 Days
Functional preferences and basic analytics data
6 Months
Detailed usage analytics and course interaction data
2 Years
Marketing data and long-term learning progress tracking
After these periods, data is either anonymized for statistical purposes or completely deleted from our systems. You can also request immediate deletion of your tracking data by contacting our support team.
Managing Your Cookie Preferences
You have complete control over how tracking technologies work on your device. While we recommend allowing functional cookies for the best learning experience, you can customize these settings according to your privacy preferences.
Browser-Specific Instructions
Google Chrome
Settings → Privacy and Security → Cookies and other site data → Choose your preferred cookie settings
Mozilla Firefox
Options → Privacy & Security → Cookies and Site Data → Manage Data or Clear Data
Safari
Preferences → Privacy → Manage Website Data → Choose which sites can store data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data → Manage and delete cookies
Keep in mind that blocking essential cookies may affect your ability to access certain features of our learning platform, such as staying logged in or maintaining your course progress across sessions.
Third-Party Tracking
Some tracking technologies on neutraldataframe.sbs come from third-party services that help us provide better educational experiences. These include analytics providers, payment processors, and educational content delivery networks.
For example, we use Google Analytics to understand how students navigate our platform, and payment processors like Razorpay use cookies to ensure secure transactions. These third parties have their own privacy policies and cookie practices, which we encourage you to review.
We carefully select our third-party partners and require them to meet our privacy standards, but we don't control their tracking practices outside of our platform. You can opt out of many third-party tracking services through industry tools or by adjusting your browser settings.
Updates to This Policy
As we continue to improve our educational platform and adopt new technologies, we may update this cookie policy. We'll notify you of significant changes through email or prominent notices on our website.
We recommend reviewing this policy periodically to stay informed about how we use tracking technologies. The "Last Updated" date at the top of this page shows when we made the most recent changes.
If you have questions about any changes or need clarification about our tracking practices, don't hesitate to reach out to our support team. We're committed to transparency about how we collect and use your information.
Questions About Our Cookie Policy?
If you have any questions about our use of cookies and tracking technologies, please contact us:
Email: [email protected]
Phone: +91 141 247 0027
Address: M.A.K. Building, Shornur Road, Nurani, Palakkad, Kerala 678004, India